Exchange and Refund Policy

Exchange:

Within 7 days of purchase provided:

  • Costumes have not been worn
  • Bag/Packaging is intact
  • Original receipt is presented.
No refunds or exchanges after 7 days unless extenuating circumstances are accepted by the company.

In the case of sale and discounted items no refunds or exchanges will be accepted.

REFUND:

Within 24 hours providing:

  • Item has not been worn
  • Bag/packaging is intact
  • Original receipt is presented

Refunds are given in the manner that the goods were paid for.

Please note that if this is by credit card; the banks can take up to 6 weeks to refund you.